Customer Data Platform
VIEWN is Bimotics Customer Data Platform
VIEWN, believe that knowing more about your individual customer lets you interact with them more naturally and effectively. We want to humanize the customer's experience with business and technology, that is why we built our customer data platform specifically for marketers. We are passionate about customer experience, marketing big data and AI technology. We want marketers to orchestrate amazing customer journeys.
We believe in delivering empathy to your customers via AI, but how? Empathy as the ability to understand and `share the feelings of another`. If you could understand your customers and how they feel about your product/service, then you can better serve them with what they need by providing what they want.
AI `understanding` is one part, is the part of the facts, the actions they took to engage with you. Then the `empathy` is the synthesis of the big picture of the customer as a whole and as an individual. VIEWN can deliver `understanding` by descriptive analysis, and then deliver `empathy` by predictive and prescriptive analysis.
VIEWN's vision is to measure empathy and understanding between businesses and their customers thus growing the sense of individual value with applied marketing technology.
VIEWN's mission is to make the digital interactions between brands and customers more empathetic and meaningful, on-point with a humanized AI-driven Customer Data Platform.
To learn more about VIEWN Customer Data Platform capabilities please click on the logo.